Support Center

Comprehensive resources and expert assistance for all your clinical research needs.

How Can We Help?

Choose the support option that best fits your needs

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Phone Support

Speak directly with our clinical research experts for immediate assistance.

1-800-KEREVNA
Mon-Fri 8AM-6PM EST
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Live Chat

Get instant answers through our 24/7 live chat support system.

Available 24/7
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Email Support

Send detailed inquiries and receive comprehensive responses within 24 hours.

support@kerevna.com
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Frequently Asked Questions

Quick answers to common questions about our services

What is a Contract Research Organization (CRO)?

A Contract Research Organization provides comprehensive support to pharmaceutical, biotechnology, and medical device companies in drug development. We handle everything from clinical trial management to regulatory affairs, allowing sponsors to focus on innovation while we manage the complexities of clinical research.

How do I get started with a clinical trial?

Getting started is simple! Contact our team to discuss your project requirements. We'll provide a detailed consultation, develop a customized proposal, and guide you through the entire process from protocol development to regulatory submission. Our experienced project managers will be your dedicated point of contact throughout the journey.

What therapeutic areas do you specialize in?

We have extensive experience across multiple therapeutic areas including oncology, neurology, cardiovascular, respiratory, infectious diseases, and rare diseases. Our specialized teams bring deep therapeutic knowledge and regulatory expertise to ensure successful outcomes in complex medical fields.

How do you ensure data quality and compliance?

Quality and compliance are at the core of everything we do. We maintain rigorous quality management systems compliant with GCP, GLP, and GMP standards. Our processes include regular audits, comprehensive training programs, risk-based quality management, and advanced data validation techniques to ensure the highest standards of clinical research integrity.

What are your typical project timelines?

Project timelines vary based on complexity, therapeutic area, and regulatory requirements. A typical Phase II study might take 12-18 months from initiation to database lock, while Phase III studies can range from 18-36 months. We work closely with sponsors to optimize timelines while maintaining quality and compliance standards.

Compliance & Certifications

Our commitment to the highest standards of clinical research

GCP

Good Clinical Practice

ICH GCP E6(R2) compliant

GLP

Good Laboratory Practice

OECD GLP compliant

GMP

Good Manufacturing Practice

FDA 21 CFR Part 211 compliant

ISO

ISO 9001:2015

Quality Management Certified

Resources & Downloads

Helpful guides and documentation for clinical research professionals

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Clinical Trial Checklist

Comprehensive guide for planning and executing successful clinical trials.

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Regulatory Guidelines

Essential regulatory requirements and compliance checklists.

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Quality Assurance Manual

Our comprehensive QA procedures and best practices guide.

Still Need Help?

Our expert team is ready to assist with any questions or concerns about your clinical research project.

Contact Support